Ideal is a widely fitted brand across the West Midlands, and — like every manufacturer — issues occasional safety and service notices for specific models and installation date ranges. We keep track of these so we can flag them to affected customers rather than relying on people spotting a manufacturer notice themselves.
Ideal safety notice — Combi & System boilers, Aug 2022–Jan 2024
Ideal Heating has issued guidance covering certain Combi and System boilers installed between August 2022 and 7 January 2024. In rare cases, trapped air during a fault condition can lead to overheating. If your boiler falls in that installation window, it's worth booking a service and safety check — call us to arrange one.
Common Ideal faults
- Low water pressure (F1)
- Overheat lockout (F2)
- Ignition failure (L2)